Client testimonials
What our clients say about
Crystal Hearing

Augustine’s care for hearing loss is nothing short of spectacular. I have usually guarded in accolades but in this case it is thoroughly justified. I bought my hearing aids from another company and while they were all right in the pleasantries they were never thorough in the folllow through. Like for example my “full package” I paid for should include 4 professional cleaning etc. which I didn’t get and also it was difficult to get in touch with them after purchase Augustine’s assessment of my hearing was incredibly thorough and his readjustment have given me. New lease. Seriously I was getting depressed with my poor hearing inspite of the aids. In fact it was under adjustment. I immediately signed up with him. Most important of all for me is that Augustin is totally honest and comes across as being transparent in his consultation . His explanations are clear crisp and the point and educated. I would recommend friends and relatives to him without Doubt. My strong advice to anyone who has purchased hearing aids from someone and are not happy . Please see Augustin for a second opinion. I am glad I did!

Augustin was my audiologist at my previous provider already, and is very knowledgeable / patient.

He answered all my questions professionally to my satisfaction. Where necessary, he would try many different settings to provide me with the best result. When I had problems understanding his explanation, Augustin would repeat it word by word with great patience.

Augustin attended to my dad who had Alzheimer’s. He was very professional & knowledgeable and at the same time very patient and caring. We were very happy with the excellent service he provided and would recommend him highly and without reservation.

Incredibly punctual, very professional and extremely efficient.
The process was really easy, and within no time I was presented with a visual report on the state of my hearing through both air & bone conductivity tests.
A very thorough, pleasant and informative experience.
Highly recommended!

Augustin is a patient, knowledgable and easy to talk to doctor. Highly recommend his service to anyone!

Very professional and one of the most knowledgeable clinic/doctor in Singapore when it comes to hearing needs. Highly recommend.

Augustin is very helpful and acknowledgeable.

Overall very impressed. Consultation was very detailed and all my queries were answered professionally.

I had a great experience with Augustin! He calibrated my hearing aids perfectly - they are incredibly comfortable now, and I’m delighted with the results. What truly sets him apart is his ability to understand my limited descriptions of the sound feedback I was experiencing and adjust the calibration exactly the way I wanted it. Such expertise is unbelievable and hard to come by. Highly recommend his service!